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Policies

Disclaimer Policy

The contents and material of the Schools of Banking, Bangladesh is designed based on the published materials on the journals, books, magazines and web portals which are readily or publicly available in the marketplace either online or offline (printed). Hence, any legal claims and legal suits are not accepted by the Schools of Banking, Bangladesh.

Refund and Order Cancellation Policy

The cancellation of the order last for 24 hours after placing an order. If 24 hours have passed since your purchase, we can’t offer you a refund or exchange. When a learner can request the Schools of Banking, Bangladesh for cancellation when s/he cannot access to our website or app due to some technical problems or mistakenly placed an order and explain this issue to the Schools of Banking, Bangladesh Team. After receiving the order cancellation request from the learner, our Refund and Order Cancellation Team will start working on it and contact with the learner to check the cancellation genuineness. The Schools of Banking, Bangladesh has the right to reject order cancellation request as received from the learner.

The refund request process is as follows –

Once you ensure your payment of a course, you can send cancellation and refund request to the Schools of Banking, Bangladesh within 24 hours via office@schoolsofbankingbd.com

The Refund and Order Cancellation Team will contact with the learners.

The refund request will be implemented within 7 to 10 working days and the refund payment will be made using the same payment channel using which the learners has paid the course fees.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

N.B. It is noted that no refund is possible for the ‘Bankers’ Promotion Preparation Course’.

Situations when refund is not applicable?

Request for refund after 24 hours.

Already started using the modules including materials, quizzes, videos, tests etc.

Already received a certificate on a particular course or module.

When you lodge a compliant about the course to the Schools of Banking, Bangladesh within 24 hours.

When you have purchased a course with a discount coupon.

The Schools of Banking, Bangladesh has the full authority to change the terms and condition (T&C) time-to-time and learners’ cases situation.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at office@schoolsofbankingbd.com

Need help?

Contact us at office@schoolsofbankingbd.com for questions related to refunds and returns.

Privacy Policy

Who we are

Please visit our website address at: https://schoolsofbankingbd.com

Overview of the Privacy Policy

The Schools of Banking, Bangladesh takes the responsibility to store and use for the communication with you. We do respect your private information online. In general, the information might include your name, age, profession, phone number, e-mail address, course you are interested in or already purchased etc. This privacy policy will apply in all courses of the Schools of Banking, Bangladesh.

Comments

When learners leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). The Schools of Banking, Bangladesh can also administrators to see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, the Schools of Banking, Bangladesh will store your data and information for the purpose of further communication. This does not include any data we are obliged to keep for administrative, legal, or security purposes.